Building owners and managers
Keep a clear record of the cables and equipment in your building. We can document the site in person or work from your existing drawings, so you have information to share with staff and service providers.
Know your building. Find what you need.
Building information your whole team can use.
RackLume brings your floor plans, network closets, cables, and equipment into one shared map. Look up a labeled wall port, find its recorded connection, and keep service information with the building. Start with Free Edition, or ask us to help document your site.
Who this is for
For the people who manage buildings and the teams who service them
Whether you manage an office or lead a service crew, RackLume helps your team find and maintain building information. We can help you choose a tier.
Contractors and IT teams
Give the office and field crew access to the same building records. Choose Cable Pro, Electric Pro, MSP, or Advanced to suit your work, with job and invoicing tools available in the relevant tiers.
Start with Free Edition
Create an account and confirm your email to start with one building. You can also explore Harborline, our fictional demo building, before adding your own information.
Start here
Try RackLume with one building
Create an account, confirm your email, and sign in with the same account across supported devices. No credit card is required. Paid subscriptions are invoiced separately.
1
Free Edition includes one building with closets, floor plans, cameras, phones, and Lens. Additional buildings cost $30 per month on a paid tier. Building documentation is a separately quoted service.
5
Free Edition supports up to five computers on your building map. Compare paid tiers when you need to document more computers or add tools for your work.
$99
Cable Pro and Electric Pro each start at $99 per month for the office subscription, plus $35 per named field user. Electric + Cable Pro combines both for $149 per month, plus $50 per named field user.
The problem
Keep the information with the building
Cable records, equipment lists, and service notes are easier to use when they are kept together. RackLume connects those records to your floor plans and labeled wall ports. Lens displays recorded labels in a camera view using your selected position on the plan, helping you relate the records to the space around you.
On the phone
Find the details you need on site
Start with a shared map of one building. Paid tiers add tools for cabling, electrical work, IT support, and customer invoicing according to the tier you choose.
Look up a wall port
Search for the label on a wall plate to view its recorded cable path, closet connection, equipment, and cable length.
Locate equipment on the floor plan
Open a pin on the floor plan to view the records associated with that location.
Review closet connections
View the recorded connections between wall ports, patch panels, and switches in your network closets.
Keep equipment records together
Use building-specific lists to find cameras, phones, and other equipment without searching through separate files.
Map your computers
Add computers to the building map alongside their recorded locations and connections. Free Edition supports up to five mapped computers.
See recorded labels with Lens
Select your position on the floor plan and use the camera view to see recorded labels. Lens uses your building data; it does not identify or test cables.
Choose the right starting point
Compare the tiers for your team, or ask about our building documentation service if you need help getting your records into RackLume.
Compare tiersGallery
Explore the demo building
Explore the closets, electrical panel, and floor plan in Harborline, our fictional demo building. You can also print a sample closet and panel sheet.
Try the sample building
Sign in to the demo to explore Floor 2, review a network closet, and print a sample sheet. Harborline contains fictional training data; your own building records are added separately.
Open the demoGet started with Free Edition
Sign up and confirm your email to start with one building and up to five mapped computers. No credit card is required. You can discuss a paid tier with us when you need more.
Sign Up FreeInsights
Learn how RackLume fits your work
- Find building and cable records on your phone
Look up wall jacks, cable connections, and equipment locations while you work in the building.
- Cable Pro: keep job records and billing together
Keep cable lengths, uploaded test reports, work orders, and customer invoices with the job.
- Keep electrical panel and circuit records together
Electric Pro organizes panel directories, breaker assignments, and outlet records alongside the job.
- Use Lens with your building’s floor plan
See recorded labels in a camera view using your position and direction on the floor plan.
- Get help documenting your building
Our mapping service turns site information and existing drawings into building records in RackLume. A typical office job is about $3,500.
- Keep work orders connected to building records
Give the field crew and office a shared record of the work, notes, and uploaded test reports.
- Customer invoices and your RackLume subscription
Understand the difference between billing your customers and paying for your RackLume tier.
- Use consistent labels from the wall jack to the closet
Keep cable IDs and connection records consistent so your team can look up the same connection in the field.
- Building imports, mobile access, and test reports
Learn how existing records, uploaded reports, and mobile access fit into RackLume.
FAQ
Common questions
What does RackLume do?
RackLume organizes building maps, cable connections, and equipment records in one place. Search a recorded wall-port label to find its connection and associated equipment. Use those records on the web or your phone. We also offer mapping services if you need help documenting a building.
Where do I create an account?
Create your account at portal.racklume.com/signup, then confirm your email to get started. Account creation and sign-in take place in the RackLume portal.
How do we pay?
Paid subscriptions and mapping services are billed by invoice, with payment by check or through QuickBooks. No credit card is required to sign up. Contractors continue to bill their own customers.
What does Free Edition include?
Free Edition includes one building and up to five computers on the map, with access to closets, floor plans, cameras, phones, and Lens. Paid features depend on the tier: job tickets, customer invoicing, and electrical records are available in the relevant tiers. Additional buildings cost $30 per month on a paid tier.
Is Harborline a real customer?
No. Harborline Logistics is a fictional demo building used to show how RackLume works. It is not a customer installation or a completed mapping project. You can explore it from the Demo page.
How do I try it?
Visit the Demo page for the Harborline sample login, then sign in at portal.racklume.com. The demo lets you explore example building records. A printable sample closet sheet is also available.
What is a mapping service?
We document the building through an on-site survey, existing drawings, or both, then organize the records in your RackLume account. A typical office project costs about $3,500, with a general range of $1,500–$8,000. We provide a quote for your building.
Does RackLume take a percentage of our invoices?
No. You bill your customers directly, and RackLume charges only for your subscription and any mapping services you request. Customer invoicing is available in the tiers that include it; MSP Basic does not include customer invoicing through RackLume.
Who operates RackLume?
Enlighten Studios in Waukesha, Wisconsin builds, hosts, and bills for RackLume. Use the Contact Us form to reach our team.
Can I use RackLume on my phone?
Yes. Your phone and web access use the same RackLume account. Android users can install the APK we provide. On iPhone, open RackLume in Safari and choose Add to Home Screen. App-store listings are still in progress.