Insights

Keep work orders connected to building records

Give the field crew and office a shared record of the work, notes, and uploaded test reports.

A building map shows what is documented. A work order records the job. Keeping both in RackLume helps your team refer to the building information and understand what work has been recorded.

In Cable Pro and Electric Pro, your crew can open a job and record the work completed. Cable Pro also supports uploaded cable test reports. The office can refer to the job records when reviewing the work and preparing a customer invoice.

Building, floor, and cable information provide the context for the job. Keeping the records together helps another member of the team pick up the work without relying on a separate message thread.

Feature availability depends on your tier. Free Edition focuses on the building map. MSP Basic does not include customer invoicing; use your existing billing process. See Products for a tier comparison.

For a closer look at the cabling workflow, read Cable Pro: keep job records and billing together.