From building records to the work you do.

RackLume helps you keep track of your building’s network and equipment. Start with Free Edition, then choose a paid tier for the work your team does. Your building’s records need to be added before they appear in RackLume. If you need help documenting the building, see our mapping services.

Free Edition

Free Edition includes one building and up to five computers on the map, with access to closets, floor plans, cameras, phones, and Lens. Sign up and confirm your email to get started. No credit card is required. It’s a practical way for facilities staff, office managers, and field teams to try RackLume before choosing a paid tier.

The Harborline demo uses a fictional building to show how RackLume works. You can explore its records without changing information about your own building.

Cable Pro — $99/month office base + $35/month per field user

Cable Pro is for companies that install network cabling. It brings cable records, job details, test reports, and invoices together, so the office can find the information it needs without searching notebooks, emails, and text messages.

Keep job records connected to the relevant wall port, attach test reports, and prepare an invoice that reflects the work completed. You bill your customers directly. Your RackLume subscription is paid by check or through QuickBooks. RackLume does not process your customers’ card payments or take a percentage of your invoices.

The $99 monthly office base includes one building. Each named field user costs $35 per month, and each additional building costs $30 per month. If your company handles electrical work as well as cabling, choose Electric + Cable Pro for both in one subscription.

Electric Pro — $99/month office base + $35/month per field user

Electric Pro is for electrical contractors who need clear records of panels, breakers, and outlets. Keep that information available to the team instead of relying on photos stored on one person’s phone or an outdated panel directory.

Record which breaker serves an outlet and whether a breaker is in use or spare. Electric Pro also includes job tickets and customer invoicing. The monthly office base is $99, plus $35 per field user.

Electric + Cable Pro — $149/month office base + $50/month per field user

For companies that handle both electrical work and network cabling, this tier combines both sets of tools in one subscription. The monthly office base is $149, plus $50 per field user. Each additional building costs $30 per month.

MSP Basic — $79/month office base + $25/month per field user

MSP Basic helps IT service teams locate wall ports, check closet records, and document computers and phones. It’s designed for teams that need the building map and equipment records while keeping customer billing in their existing system. Customer invoicing through RackLume is not included in this tier.

Advanced (IT & Cable) — $129/month office base + $45/month per field user

Advanced combines IT equipment records and building maps with the job, test-report, and invoicing tools used for cabling work. If your team provides both IT services and cable installation, this tier keeps that work together. Contact us if you’d like help choosing a tier.